What I aimed to do when I opened my marketing business was to increase my chances of attracting enquiries into the business. I have utilized the regular newspaper and internet formats but I was thinking of more ways to make the idea of calling us as attractive as possible.
It was found by a study made by the Institute of Direct Marketing that businesses could acquire an increase of 185% in enquiries when using the recognised free 0800 numbers. Making the people feel that you are not after the charge but their enquiry, which is the most important to you. It is an essential data for businesses to have found out by teleculture 2000 that 63% of people would always call 0800 numbers first. A number of call management in place by using a freephone number is its other advantage. You can now answer the calls or direct them to the right places through the help of these numbers. Transferring to other places will not be a hassle with these numbers because you can bring the number with you.
0800 numbers can be converted to a landline or mobile number easily. As the number remained constant, this meant that I didn’t have to get new signs, paperwork or marketing material.
Seeming like you have a team of customer service advisor’s or eager sales people waiting to answer any telephone enquiery when it comes in to your office can help boost trust and confidence in your business, one way that you can seem like you have a larger company is to use 0800 numbers that go through to a standard office number, it seems like you are a national business not a small local one.
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